We will be offering white glove move-in services on July 31, August 1 and 15. No heavy lifting and back-and-forth on move-in day! Professional movers will meet you at your car, unload all of your items from your car, and transport them to your unit for you. All you have to do is park the car, grab your keys, and head straight to your unit!

Yes, if you signed up to move in on July 31, August 1 or 15, participation in the white glove move-in service is required. This process helps us manage the high volume of move-ins and ensures a smooth, efficient experience for everyone.

It is important to show up at your assigned move-in time so that we can accommodate all residents. If you show up outside of your move-in window, you may be asked to come back at a later time.

Rent installments are due on the 1st of each month and considered late at 11:59pm on the 3rd. 

Additionally, you will not be able to receive your keys until the August balance on your Resident Portal has been paid.

Yes! Keep in mind, you may only utilize your own parking spot on move-in day, so if you have someone helping you with an additional car, they will need to park elsewhere.

Please note that traffic and congestion will be high on move-in day, so if you do decide to park in the resident garage we recommend exiting and entering the garage as little as possible.

If you do not have parking at Rambler added to your lease, street parking is first come, first served. 

The resident or guarantor are the only people that can pick up keys. If the guarantor is picking up keys, the resident must let the leasing office know in writing prior to move-in day. If you intend to have your guarantor pick up your keys, please notify us at [email protected].

We will have Rambler staff located around the building to assist. They will be dressed in Rambler shirts!

Due to the large number of tenants moving in, please only bring two people with you to assist with move-in.

We ask that you only bring one car with your belongings – if you’ve signed up for one of our White Glove move-in days, our movers will unload your vehicle in the moving line!

Our office will be open from 9am – 6pm on white glove move-in days (July 31, Aug 1 and Aug 15). We will be open during normal business hours on all other days.

• Monday – Friday: 10am – 6pm
• Saturday: 11am – 4pm
• Sunday: 1pm – 4pm

Please submit all maintenance requests through your ResidentPortal. 

For urgent work orders when you move-in, you will find Move-In Maintenance Request slips in your Move-In Packet. For urgent items, please fill out this form and submit it in the building’s leasing office. For less urgent items, please fill out a Maintenance Request on your Resident Portal.

Please note: we are unable to respond to or manage maintenance requests via text or DM. All maintenance requests must be submitted using the methods described above.

For emergency maintenance requests, please call the main line at 614-465-3513. During office hours, you will report the emergency to the staff. After hours, select the emergency maintenance request option.

Floors 2-8 – Trash should be placed in the trash chutes available on each floor. 

Townhomes – A dedicated trash room is located at the end of the Townhome hallway on level 1

Please do not put cardboard down the shoot or it will clog and back up trash for the whole property. Instead, please break your boxes down and leave them in the trash room. Do not leave your empty packaging in the mail room, this makes it difficult for other residents to find their packages! 

Packages cannot be delivered to Rambler until move-in day, so please do not have any mail sent until after this date.

FIRST NAME LAST NAME

222 W Lane Ave

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Columbus, OH 43201